Resetting your HTC Phone
Resetting your phone will remove all the data from its memory which
WARNING! All your data will be deleted, it is recommended that you back up your
HTC Dream
1. Turn the G1 off. If it’s frozen on, take the battery out and put it back in the unit.
2. Hold the Home and Power keys down at same time for about 25 seconds. You will see a yellow triangle screen with exclamation point in the
middle.
Now to wipe the device clean:
3. Press Alt+L.
4. Press Alt+W for a factory reset.
5. Press the Home and Back keys again for about 25 seconds.
The device should then reset again and the hard reset is complete
1. With the phone turned off, press and hold the HOME and BACK
2. Briefly press the END CALL/POWER button while continuing to pressHOME and BACK buttons.
3. When you see the screen with the 3 Android images, release the HOME and BACK buttons, and then press the TRACKBALL.
Tip : If your phone hangs or freezes, remove the battery then wait for a few seconds, and then re-install it. After re-installing the battery, turn on the phone.
HTC Hero
1. With the phone turned off, press and hold the HOME and BACKand then briefly press the END CALL/POWER button. The reset process will start after a few seconds.
2. Wait for the phone to finish the reset process and then press MENU.
Tip : If your phone hangs or freezes, remove the battery then wait for a few seconds, and then re-install it. After re-installing the battery, turn on the phone.
i-Mate JAM
To perform a soft reset
If your Pocket PC Phone responds slowly, stops responding, or freezes, you can soft reset it. A soft reset causes the Pocket PC Phone to restart and re-adjust memory allocation. Unsaved data in any opened applications may be lost. Use the stylus to press and hold the Reset button, as shown on the next page.
To perform a full reset
A full device reset clears memory, deletes all data and restores the Pocket PC Phone to its default settings. Programs installed at the factory remain, erasing all data that you have created and programs you have installed. Press and hold the power button, and then use the stylus to press the soft reset button at the same time. Be sure you have backed up all your data in a SD card or on your PC before performing a full reset.
i-Mate JASJAR If your Pocket PC Phone responds slowly, stops responding, or freezes, you can soft reset it. A soft reset causes the Pocket PC Phone to restart and re-adjust memory allocation. Unsaved data in any opened applications may be lost. Use the stylus to press and hold the Reset button, as shown on the next page.
To perform a full reset
A full device reset clears memory, deletes all data and restores the Pocket PC Phone to its default settings. Programs installed at the factory remain, erasing all data that you have created and programs you have installed. Press and hold the power button, and then use the stylus to press the soft reset button at the same time. Be sure you have backed up all your data in a SD card or on your PC before performing a full reset.
To perform a soft reset
• Use the stylus to lightly press and hold the RESET button on the
left side of your device.
The device restarts and displays the Today screen.
To perform a hard reset
• Press and hold both SOFT KEYS shown enclosed by circles in
the picture below. Keep these keys pressed, and at the same
time, use the stylus to lightly press and hold the RESET button
on the left side of your device. Press either 0 to restore to factory
default or X to exit the hard reset process.
O2 Xda • Use the stylus to lightly press and hold the RESET button on the
left side of your device.
The device restarts and displays the Today screen.
To perform a hard reset
• Press and hold both SOFT KEYS shown enclosed by circles in
the picture below. Keep these keys pressed, and at the same
time, use the stylus to lightly press and hold the RESET button
on the left side of your device. Press either 0 to restore to factory
default or X to exit the hard reset process.
To perform a soft reset:
If your Pocket PC Phone responds slowly stops responding or freezes, try soft resetting it. A soft reset causes the Pocket PC Phone to restart and re-adjust memory allocation. Unsaved data in open windows may be lost.• Use the stylus to press and hold the Reset button.
1. Soft Reset. Press into the hole with the end of your stylus to reset your device
To perform a full reset - hard reset:
A full device reset clears memory, deletes all data and restores the Pocket PC Phone to its default settings. Programs installed at the factory remain, while data you have created and programs you have installed are erased.
1. Unscrew the stylus and use the smaller point of the top-half.2. Press the battery switch once to turn it off, and then once more to turn it back on.
O2 XDA Atom Life If your Pocket PC Phone responds slowly stops responding or freezes, try soft resetting it. A soft reset causes the Pocket PC Phone to restart and re-adjust memory allocation. Unsaved data in open windows may be lost.• Use the stylus to press and hold the Reset button.
1. Soft Reset. Press into the hole with the end of your stylus to reset your device
To perform a full reset - hard reset:
A full device reset clears memory, deletes all data and restores the Pocket PC Phone to its default settings. Programs installed at the factory remain, while data you have created and programs you have installed are erased.
1. Unscrew the stylus and use the smaller point of the top-half.2. Press the battery switch once to turn it off, and then once more to turn it back on.
Soft reset
A soft reset causes the O2 Xda Atom Life to restart and adjust memory allocation. Your O2 Xda Atom Life returns to the samestatus as the last time you used it, though unsaved data in any opened applications may be lost. To perform a soft reset, use the stylus to press and hold the Reset button.
9. Soft reset Press here with the stylus to soft reset your phone.
Hard reset
A hard reset turns the battery off, clears memory, deletes all data (such as owner information under Setup Wizard and AutoConfigurator) and restores the Xda Atom Life to its default settings. The action will keep all the preinstalled programs that were in the phone when your Xda Atom Life was first delivered to you. It is therefore extremely important to back up data to a storage card or your computer on a regular basis in case a hard reset has to be performed.
To perform a hard reset:
1. Make sure that you have backed up all your data in a Mini SD card or on your PC before performing a hard reset.
2. Press and hold the power button, and then use the stylus to press the soft reset button at the same time.
HTC Wizard (Prodigy) A soft reset causes the O2 Xda Atom Life to restart and adjust memory allocation. Your O2 Xda Atom Life returns to the samestatus as the last time you used it, though unsaved data in any opened applications may be lost. To perform a soft reset, use the stylus to press and hold the Reset button.
9. Soft reset Press here with the stylus to soft reset your phone.
Hard reset
A hard reset turns the battery off, clears memory, deletes all data (such as owner information under Setup Wizard and AutoConfigurator) and restores the Xda Atom Life to its default settings. The action will keep all the preinstalled programs that were in the phone when your Xda Atom Life was first delivered to you. It is therefore extremely important to back up data to a storage card or your computer on a regular basis in case a hard reset has to be performed.
To perform a hard reset:
1. Make sure that you have backed up all your data in a Mini SD card or on your PC before performing a hard reset.
2. Press and hold the power button, and then use the stylus to press the soft reset button at the same time.
To perform a soft reset
Use the stylus to lightly press and hold the RESET button on
the left side of your device. The device restarts and displays the
Today screen.
Warning! Always turn off your device before performing a soft reset or
installing/replacing the battery and SIM card.
To perform a hard reset
1. Press and hold the Comm Manager button and Voice Command
button on the device. At the same time, use the stylus to lightly
press the RESET button.
2. Keep the Comm Manager button and Voice Command button
pressed, and the following message will appear on the screen:
3. Release the two buttons, and press the Send button to perform a
hard reset.
Siemens SX56 Use the stylus to lightly press and hold the RESET button on
the left side of your device. The device restarts and displays the
Today screen.
Warning! Always turn off your device before performing a soft reset or
installing/replacing the battery and SIM card.
To perform a hard reset
1. Press and hold the Comm Manager button and Voice Command
button on the device. At the same time, use the stylus to lightly
press the RESET button.
2. Keep the Comm Manager button and Voice Command button
pressed, and the following message will appear on the screen:
3. Release the two buttons, and press the Send button to perform a
hard reset.
To perform a soft reset:
If your Pocket PC Phone responds slowly stops responding or freezes, try soft resetting it. A soft reset causes the Pocket PC Phone to restart and re-adjust memory allocation. Unsaved data in open windows may be lost.
• Use the stylus to press and hold the Reset button.
1. Soft Reset. Press into the hole with the end of your stylus to reset your device
To perform a full reset - hard reset:
A full device reset clears memory, deletes all data and restores the Pocket PC Phone to its default settings. Programs installed at the factory remain, while data you have created and programs you have installed are erased.
1. Unscrew the stylus and use the smaller point of the top-half.
2. Press the battery switch once to turn it off, and then once more to turn it back on.
T-Mobile MDA If your Pocket PC Phone responds slowly stops responding or freezes, try soft resetting it. A soft reset causes the Pocket PC Phone to restart and re-adjust memory allocation. Unsaved data in open windows may be lost.
• Use the stylus to press and hold the Reset button.
1. Soft Reset. Press into the hole with the end of your stylus to reset your device
To perform a full reset - hard reset:
A full device reset clears memory, deletes all data and restores the Pocket PC Phone to its default settings. Programs installed at the factory remain, while data you have created and programs you have installed are erased.
1. Unscrew the stylus and use the smaller point of the top-half.
2. Press the battery switch once to turn it off, and then once more to turn it back on.
To perform a soft reset:
If your Pocket PC Phone responds slowly stops responding or freezes, try soft resetting it. A soft reset causes the Pocket PC Phone to restart and re-adjust memory allocation. Unsaved data in open windows may be lost.
• Use the stylus to press and hold the Reset button.
1. Soft Reset. Press into the hole with the end of your stylus to reset your devic
To perform a full reset - hard reset:
A full device reset clears memory, deletes all data and restores the Pocket PC Phone to its default settings. Programs installed at the factory remain, while data you have created and programs you have installed are erased.
1. Unscrew the stylus and use the smaller point of the top-half.
2. Press the battery switch once to turn it off, and then once more to turn it back on.
Palm Centro If your Pocket PC Phone responds slowly stops responding or freezes, try soft resetting it. A soft reset causes the Pocket PC Phone to restart and re-adjust memory allocation. Unsaved data in open windows may be lost.
• Use the stylus to press and hold the Reset button.
1. Soft Reset. Press into the hole with the end of your stylus to reset your devic
To perform a full reset - hard reset:
A full device reset clears memory, deletes all data and restores the Pocket PC Phone to its default settings. Programs installed at the factory remain, while data you have created and programs you have installed are erased.
1. Unscrew the stylus and use the smaller point of the top-half.
2. Press the battery switch once to turn it off, and then once more to turn it back on.
Resetting Your Palm Centro™Smart Device
Soft Reset
Performing a soft reset is similar to restarting a computer. If your Centro device is not responding or you’re having trouble synchronizing with your computer, a soft reset mayhelp. All your information is retained when you perform a soft reset.
1. Remove the battery from your device, and then reinsert it.
Note: The reset begins when you insert the battery and ends when theDate & Time Preferences screen appears.
2. Select Done.
Replacing the Battery
Your Centro device comes with a replaceable battery. Be sure to use a battery that is approved by Sprint and that is compatible with your device. Failure to use the properbattery may result in personal injury or product damage, and it voids your device warranty.1. Press Power/End to turn off the screen.2. Gently press down on the Battery Door, and then slide the door downward to remove it from your device. 3. Place a finger in the notch next to the battery and lift the battery up at a 45-degree angle to remove it from the compartment.4. Align the metal contacts on the new battery with the contacts inside the battery compartment.
5. Insert the new battery into the compartment at a 45-degree angle, pressing it into place. Slide the battery door onto the back of the device until it clicks into place.6. Connect your device to the charger or sync cable.7. Wait for your device to turn on, and then enable the network time or set the date and time when prompted.
System Reset
A system reset, also called a safe or warm reset, can be useful if your device loops or freezes during a soft reset. Performing a system reset allows you to get out of the loop and restores limited functionality to your device in order to uninstall a third-party application that’s causing the problem. Note that after a system reset, you must perform a soft reset to restore full functionality, including the wireless features, to your device.
1. Remove the battery from your device.2. Press and hold Up on the 5-way while reinserting the battery.3. When Date & Time Preferences appears, release Up 4. Delete the third-party application that you suspect is causing the problem.5. Perform a soft reset. (The wireless features of your device are not available until you complete this step.)
Hard Reset
A hard reset erases all information and third-party software on your Centro device. Never perform a hard reset without first trying a soft reset and a system reset. You can restore previously synchronized information the next time you synchronize.
A hard reset can tell you if a problem stems from your Centro device or from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem is related to software you installed.
Important: If you set a password on your device, performing a hard reset reformats your device (the message “Reformatting in progress” is displayed). This is a more severe form of a hard reset, which removes all your information and restores your formats, preferences, and other settings to the factory default settings.
Note: Some third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you may lose data in these applications and you need to reinstall these applications after the hard reset. Please contact the developer to find out which information is backed up during synchronization.
Soft Reset
Performing a soft reset is similar to restarting a computer. If your Centro device is not responding or you’re having trouble synchronizing with your computer, a soft reset mayhelp. All your information is retained when you perform a soft reset.
1. Remove the battery from your device, and then reinsert it.
Note: The reset begins when you insert the battery and ends when theDate & Time Preferences screen appears.
2. Select Done.
Replacing the Battery
Your Centro device comes with a replaceable battery. Be sure to use a battery that is approved by Sprint and that is compatible with your device. Failure to use the properbattery may result in personal injury or product damage, and it voids your device warranty.1. Press Power/End to turn off the screen.2. Gently press down on the Battery Door, and then slide the door downward to remove it from your device. 3. Place a finger in the notch next to the battery and lift the battery up at a 45-degree angle to remove it from the compartment.4. Align the metal contacts on the new battery with the contacts inside the battery compartment.
5. Insert the new battery into the compartment at a 45-degree angle, pressing it into place. Slide the battery door onto the back of the device until it clicks into place.6. Connect your device to the charger or sync cable.7. Wait for your device to turn on, and then enable the network time or set the date and time when prompted.
System Reset
A system reset, also called a safe or warm reset, can be useful if your device loops or freezes during a soft reset. Performing a system reset allows you to get out of the loop and restores limited functionality to your device in order to uninstall a third-party application that’s causing the problem. Note that after a system reset, you must perform a soft reset to restore full functionality, including the wireless features, to your device.
1. Remove the battery from your device.2. Press and hold Up on the 5-way while reinserting the battery.3. When Date & Time Preferences appears, release Up 4. Delete the third-party application that you suspect is causing the problem.5. Perform a soft reset. (The wireless features of your device are not available until you complete this step.)
Hard Reset
A hard reset erases all information and third-party software on your Centro device. Never perform a hard reset without first trying a soft reset and a system reset. You can restore previously synchronized information the next time you synchronize.
A hard reset can tell you if a problem stems from your Centro device or from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem is related to software you installed.
Important: If you set a password on your device, performing a hard reset reformats your device (the message “Reformatting in progress” is displayed). This is a more severe form of a hard reset, which removes all your information and restores your formats, preferences, and other settings to the factory default settings.
Note: Some third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you may lose data in these applications and you need to reinstall these applications after the hard reset. Please contact the developer to find out which information is backed up during synchronization.
To perform a soft reset :
If your Pocket PC Phone responds slowly stops responding or freezes, try a soft reset. A soft reset causes the Pocket PC Phone to restart and re-adjust memory allocation. Unsaved data in open windows may be lost.Use the stylus to press and hold the Reset button.
To perform a full reset :
A full device reset clears memory, deletes all data and restores the Pocket PC Phone to its default settings. Programs installed at the factory remain, while data you have created and programsyou have installed are all erased.Press and hold the power button, and then use stylus to press the soft reset button at he same time.
Be sure you have backup all your data in a SD card or in your PC before performing a full reset.
Audiovox PPC-4100 If your Pocket PC Phone responds slowly stops responding or freezes, try a soft reset. A soft reset causes the Pocket PC Phone to restart and re-adjust memory allocation. Unsaved data in open windows may be lost.Use the stylus to press and hold the Reset button.
To perform a full reset :
A full device reset clears memory, deletes all data and restores the Pocket PC Phone to its default settings. Programs installed at the factory remain, while data you have created and programsyou have installed are all erased.Press and hold the power button, and then use stylus to press the soft reset button at he same time.
Be sure you have backup all your data in a SD card or in your PC before performing a full reset.
To perform a soft reset:
1. Remove the stylus from its holder.2. Lightly press the tip of the stylus to the reset buttonlocated on the rear panel of the device
To perform a hard reset:
1. Hold down the Power button on the front panel ofyour device.
2. While holding down the power button , gently pressthe tip of the stylus to the reset button.The Confirmation message box appears.
3. Press the volume rocker key up.
1. Remove the stylus from its holder.2. Lightly press the tip of the stylus to the reset buttonlocated on the rear panel of the device
To perform a hard reset:
1. Hold down the Power button on the front panel ofyour device.
2. While holding down the power button , gently pressthe tip of the stylus to the reset button.The Confirmation message box appears.
3. Press the volume rocker key up.
HTC Tattoo
1. With the phone turned off, press and hold the HOME and BACKand then briefly press the END CALL/POWER button.
2. Press the ENTER button to begin the reset process.
Tip If your phone hangs or freezes, remove the battery then wait for a few seconds, and then re-install it. After re-installing the battery, turn on the phone.
HTC Artemis (P3300)
To perform a soft reset
• Use the stylus to press the RESET button found on the lower left side of your device. Your device restarts and displays the Today screen
To perform a hard reset
1. Press and hold the Left SOFT KEY and the Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the lower left side of your device.
2. Release the stylus, but continue pressing the two soft key buttons. Release them only when you see the following message on your device screen: “Press Send to restore manufacturer default, or press other keys to cancel.“
3. Press on your device. Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
• Use the stylus to press the RESET button found on the lower left side of your device. Your device restarts and displays the Today screen
To perform a hard reset
1. Press and hold the Left SOFT KEY and the Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the lower left side of your device.
2. Release the stylus, but continue pressing the two soft key buttons. Release them only when you see the following message on your device screen: “Press Send to restore manufacturer default, or press other keys to cancel.“
3. Press on your device. Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
To perform a soft reset
Use the stylus to press the RESET button found on the bottom side of your device. Your device restarts and displays the Today screen.
HTC Gene P3400
To perform a hard reset
1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button.
2. Release the stylus, but continue pressing the two SOFT KEYs until you see the following message on the screen:
3. Release the two SOFT KEYs, and then press the TALK (Send) button on your device.
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
HTC S620 hard reset
1. Press and hold both soft keys.
2. Press and hold POWER button for 2 seconds, then release only POWER button.
3. Press "0" key to hard reset HTC S620
T-mobile Dash hard reset
To reset your phone
- Click Start > Expert > Clear Storage.
- Follow the on-screen instructions to reset the phone.
The phone will restart after it has been reset.
To perform a soft reset
Use the stylus to press the RESET button found at the bottom of your device. Your device restarts and displays the Today screen.
Hard reset
You can also perform a hard reset (also known as a full reset). A hard reset should be performed only if a normal reset does not solve a system problem. After a hard reset, the device is restored to its default settings - the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile® software and other pre-installed programs will remain.
To perform a hard reset
- Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.
- Release the stylus, but continue pressing the TALK and END buttons until you see the following message on the screen:This operation will delete all your personal data, and reset all settings to manufacturer default. Press Action to restore manufacturer default, or press other keys to cancel.
- Release the TALK and END buttons, and then press ENTER on your device.Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
Clear Storage
Another way of clearing the device storage and reset all setings back to factory default settings is to use the Clear Storage feature. You will lose all your data and files on the device storage when you use Clear Storage, so make sure to do a backup first.
- Tap Start > Settings > System tab > Clear Storage.
- Enter “1234” then tap Yes.
HTC Touch 2 hard reset
How to hard reset HTC Touch2
If a normal reset does not solve a system problem, you can perform a hard (full) reset. After a hard reset, the phone is restored to its default settings—the way it was when you first purchased it and turned it on. You will lose any programs you installed, data you entered, and settings you customized on your phone, and only Windows Mobile® software and other pre-installed programs will remain.
Warning! Your phone will be set back to factory default settings. Make sure that any additional installed programs and important data on your phone have been backed up before you perform a hard reset.
Important If Encrypt files when placed on a storage card is enabled, back up all files from the storage card before using Clear Storage, hard reset, or updating the operating system. Otherwise, you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.
To perform a hard reset1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it. You will then see this message on the screen.
2. Release the VOLUME UP and VOLUME DOWN buttons.3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
HTC Gene P3400 hard reset
1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button.2. Release the stylus, but continue pressing the two SOFT KEYs until you see the following message on the screen:
3. Release the two SOFT KEYs, and then press the TALK (Send) button on your device.
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